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Survey - Service

Survey - Service Call

 

Name:             

Account:          

Telephone #:   

Date of Service:

 

What type of service was performed?

Upgrade     New Installation     Service Call

What type of equipment was installed?

Audio/Video Equipment     Alarm equipment

How was your overall service experience?

Excellent  Above Average  Average  Below Average  Poor

 

Did the technician wear protective booties in your home/office?  

Yes     No

Did the technician use a drop cloth if applicable and keep the working environment clean and neat?
 
Yes     No     Explain:
Did the technician use there time efficiently?

Yes     No     Explain:

Was the technician courteous and professional?

Yes     No     Explain:

Were you given instructions on how to use the items you purchased?

Yes     No     Explain:

Would you like a manager to contact you?

Yes     No     Explain:

 

Comments:

 

 

 

 

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